operations
Added 2 weeks agoRevenue Operations Manager
at ScorePlay
Remote
Responsibilities
- - Own and evolve end-to-end playbooks across Sales and Customer Success covering the full deal and customer lifecycle (stages, exit criteria, required assets, methodology, handoffs, escalations).
- - Own the quote-to-cash flow with Finance, ensuring clean contracting handoffs, clear billing triggers, and operational readiness post-signature.
- - Ensure consistent collaboration and handoffs across Sales, CS, Marketing, Product, Tech, and Finance.
- - Own pipeline and forecast management: review cadences, forecasting methodology, and risk visibility for leadership.
- - Support sales capacity planning, territory design, and target-setting with data-driven inputs and performance tracking.
- Revenue systems and data - Own the revenue tool stack (including CRM): setup, maintenance, and evolution as we scale. - Design and maintain integrations and automations across revenue systems to reduce manual work and improve data flow. - Define and enforce revenue data standards (required fields, workflows, validation rules, accuracy monitoring).
- Enablement and adoption - Drive adoption of tools and processes through training (including onboarding), documentation, and ongoing support. - Track rollout and adoption so processes are actually used, not just written down. - Own enablement logistics (training systems, sessions, materials) across methodology, frameworks, product, and key GTM knowledge.
Requirements
- ScorePlay is the AI-powered media infrastructure for sports, built to automate the content operations behind the world's biggest sports organizations.
- We’re on track to become the global leader in sports media, and this is definitely the best time to join our adventure. 💡 OVERVIEW The Revenue Operations Manager is the architect and owner of the systems, processes, and data that enable our Go-To-Market teams (Sales, Customer Success, and Marketing) globally.
- Experience in B2B SaaS, ideally sales-led and enterprise-oriented. - Hands-on ownership of CRM and revenue processes. - Strong track record partnering closely with Sales leadership and Finance. - Comfortable operating in a scaling company (around 10–50M ARR).
- 🧰 TOOL STACK - CRM: HubSpot - Documentation and knowledge: Notion, Helpjuice - Sales engagement and productivity: Lemlist, Superhuman, Claap, Lusha - Intelligence and reporting: Google Sheets, Coefficient - Automation and AI: ChatGPT, Dust, n8n, Make - Marketing and sales content: Canva, ScorePlay - Customer engagement and support: Intercom - Billing: Hyperline - Product usage: Metabase 🏆 WHY THIS ROLE - Founding ownership: Build and own the revenue operating model at a pivotal scaling stage.