Indirect Procurement Administrator

Responsibilities

• Set up and maintain vendor profiles in the procurement system, ensuring all required documentation is complete, accurate , and up to date (e.g., contracts, tax forms, compliance documents).
• Validate supporting documentation associated with procurement requests prior to approval and PO issuance.
• Manage and issue Docusign signature requests within the procurement platform, tracking completion and resolving issues as needed.
• Create, issue, and maintain Purchase Orders (POs) for approved procurement requests.
• Coordinate with vendors to resolve discrepancies related to vendor setup, documentation, or purchase orders.
• Ensure procurement records are properly stored and auditable in accordance with company and regulatory requirements.
• Support continuous improvement of procurement processes and controls.
• Create a culture of customer obsession, with trust, teamwork, and accountability.

Requirements

• Sprinklr is the definitive, AI-native platform for Unified Customer
• By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.
• Experience with procurement, purchasing , or procure -to- pay processes. Familiarity with vendor onboarding and master data management.
• Experience using procurement platforms and e-signature tools (e.g., Docusign , ZIP ).
• Ability to manage multiple requests and deadlines in a fast-paced environment.
• Experience supporting indirect procurement categories (e.g., IT, professional services, facilities, marketing). Prior
• Understanding of basic procurement controls and audit requirements.
• Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.
• Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM.

Benefits