operations
Posted Jun 12Automation & Tooling Manager- Customer Operations
at Novo
ColombiaRemote
Requirements
- Experience with tools like Claude, Jira, Twilio, n8n, and external app integrations.
- - BA/BS degree or equivalent experience.
Additional details
- - Strong written and verbal communication; you can explain technical tradeoffs to non-technical stakeholders.
- - A curiosity-driven mindset and hunger to learn as you take on new responsibilities.
- - Resourcefulness and persistence in a fast-paced, entrepreneurial environment.
- - Outstanding organization and attention to detail.
- - A real passion for delivering a phenomenal customer and agent experience.