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engineering

Posted 4 hours ago

Senior Forward Deployed Engineer

at Workato

Sydney, AustraliaOn-site

Responsibilities

  • Design intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform •
  • Design and deploy Agentic AI solutions using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs) •
  • Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows •
  • Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform. •
  • Continuously monitor and improve AI system performance, ensuring efficiency and reliability •
  • Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment. •

Requirements

  • Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
  • With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
  • In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors.
  • This role requires a deep understanding of AI/ML technologies, integration, automation
  • experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.
  • Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform. •
  • Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation. •
  • BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field. •
  • experience in design, development, and implementation, with at least 3 years of experience in Workato, is a must. • Proven
  • experience in AI engineering, with a focus on agent-based systems. •
  • Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations. •
  • Knowledge of implementing integration projects is essential. Hands-on
  • experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases. • 5+ years of
  • experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus.
  • Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus. •
  • Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL. •
  • Technical background or a solid understanding of technology and industry trends, especially in the app integration space. •
  • Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus. •
  • Working knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.
  • Ability to effectively prioritize tasks and manage time, even under high-pressure situations •
  • Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience •

Experience

  • A total of 8+ years of relevant
  • 2-3 years of coding experience (Java/Python/Ruby). •

Contact

  • To learn more, visit www.workato.com Why join us?

Additional details

  • A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
  • Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles .
  • We are driven by innovation and looking for team players who want to actively build our company.
  • But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of
  • benefits they can enjoy inside and outside of their work lives.
  • If this sounds right up your alley, please submit an application. We look forward to getting to know you!
  • Business Insider named us an “enterprise startup to bet your career on” •
  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world •
  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America •
  • Quartz ranked us the #1 best company for remote workers Responsibilities

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