People Operations Analyst (Contract)

United StatesRemote

Responsibilities

Support onboarding and offboarding: Coordinate day-one logistics, ensure Workday records are set up correctly, and help employees and managers navigate transitions cleanly.

As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.
You'll be in the work every day: processing transactions in Workday, working the helpdesk queue, pulling reports, and supporting employees through key lifecycle moments like onboarding and offboarding.
experience in People Operations, HR Shared Services, or a similar operational HR role
Hands-on Workday experience. You're comfortable processing transactions and running reports, not just navigating the UI •
Experience working a helpdesk or ticketing queue (FreshService, Zendesk, ServiceNow, or similar)
We will provide you the tech you need to do your role

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide .
Competitive compensation rate •
Inclusive Healthcare Package + Equity (FTE) •
The estimated annual cash salary for this role is $95,000.00 - $115,000.00.
Actual salary will be based on job-related skills, experience, and location.
Compensation outside of San Francisco may be adjusted based on employee location.
The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.
For more than a decade, Vercel has shaped how the web is built.
Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.
Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role:
But it is a role for someone who notices when something could be done better and says so.
We want someone who takes pride in clean data, fast turnaround, and a smooth employee experience, and who brings curiosity to the work, not just compliance. What You Will Do:
Work the helpdesk: Triage and resolve incoming People Operations tickets in FreshService (transitioning to Serval).
Answer employee questions on HR policies, processes, and systems.
Process transactions in Workday: Enter and maintain accurate employee data across the full lifecycle: new hires, terminations, job changes, transfers, and more. Own data quality in your lane.
Spot and flag improvements: You won't be asked to redesign the function, but if you notice a recurring ticket that could be automated, a process step that adds no value, or a gap in our knowledge base, we want to hear it. About You: 2–4 years of