Trust & Safety Specialist

Foster City, United StatesRemote

Requirements

experience in customer support, trust & safety, support operations, or similar roles within a technology company. -
requirements into clear, repeatable processes or customer-facing guidance. - Strong written communication skills, with the ability to communicate clearly, empathetically, and precisely in high-stakes situations. -
experience in day-to-day decision-making. - Strong cross-functional collaboration skills, with
experience working with Legal, Security, or Policy teams. -
Experience working within support tooling ecosystems (Zendesk or similar platforms, case management systems, and internal documentation tools). - Comfort operating as both a hands-on operator and systems builder in a scaling environment. NICE TO HAVE: -
Experience supporting developer tools, SaaS infrastructure, or technical user bases. -
Experience working with global regulatory or compliance frameworks (e.g., GDPR, CCPA). -

Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter
Benefits (In-Office Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to?

- Meet the Replit Agent https://www.youtube.com/watch?v=IYiVPrxY8-Y - Replit: Make an app for that https://www.youtube.com/watch?v=4zd9hzngFwY - Replit Blog https://blog.replit.com/ - Amjad TED Talk https://youtu.be/kCudFI4tcpg?si=l4ViCejV_f2RZkDi Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world,