Agent Engineer, TLM

Requirements

• ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI.
• Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook.
• Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens.
• Before that, Clay led the product and design teams for Google Workspace.
• WHAT YOU’LL DO - Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth.
• You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. - Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale.
• You’ll also work with innovative startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform.
• You’ll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product. WHAT YOU'LL BRING -
• Experience leading engineering teams that build and scale end-to-end production systems - Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments - A leadership style that blends high standards with empathy, fostering both speed and quality - Proven ability to work closely with customers and translate business needs into technical deliverables - Excellent communication skills across technical and non-technical audiences - Degree in Computer
• EVEN BETTER... - AI-related
• experience (experience developing AI agents a plus). -
• Experience building or deploying AI/LLM systems in production - Background as a founder, engineering lead, or startup builder with high ownership and urgency - Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior
• experience with React, TypeScript, and/or Go -
• We build trust in AI by making it more accessible, safe, and useful.