Build and maintain positive relationships with clients, ensuring ongoing satisfaction and partnership.
Support clients with the installation, configuration, and operation of Tenable solutions, ensuring they are effectively implemented to meet business and security goals.
Oversee upgrades and migrations to new hardware or software, facilitating smooth transitions with minimal disruption.
Guide clients in implementing best practices and developing Exposure Management Programs.
Deliver additional value through continual insights and consultative advice based on Tenable products, client needs, industry standards, and best practices.
Advise clients on process best practices and assist in developing Exposure Management Programs.
Research user needs and assess customer
Ensure overall customer satisfaction while supporting delivery revenue objectives.
Execute large customer engagements, understanding client business and uniqu needs to exceed expectations.
Independently manage client escalations on assigned projects, coordinating wit the delivery team and other Tenable departments as needed.
Develop and maintain positive client relationships and train client staff on the implementation, configuration, and best practices of the Tenable suite.
Perform other duties as assigned to support the success of the Professional Services team and the overall organization. What You'll Need: 5+ years of
Requirements
Additionally, the role will have the chance to broaden your knowledge across the Tenable portfolio through hands-on
Develop a deep understanding of the client’s business and unique security need to deliver tailored engagements that exceed expectations.
experience with Tenable products, their industry, established standards, and best practices.
experience in the Information Technology/Cyber Security field and professional services experience.
Bachelor’s degree in a related technical field such as Information Technology, Computer Science, or equivalent work experience.
Strong analytical skills and troubleshooting skills, with the ability to diagnose and resolve complex security issues.
Proficiency in assessing and identifying threats and risks related to Exposure
experience performing vulnerability scans, configuration audits, and security monitoring with core Tenable products, or other industry solutions.
Familiarity with Metasploit and related tools commonly used to exploit vulnerabilities.
Familiarity with application security testing, OWASP and common exploitable web application threats in Exposure Management.
Knowledge of auditing and configuration frameworks such as ISO 17799, CIS, PCI, GLBA, and HIPAA is preferred. Proven
experience managing client expectations, building relationships and delivering consultative advice to ensure successful outcomes.
Understanding of IT security principles associated with networks, operating systems, firewalls, databases, cloud infrastructure, identity and access management with
experience in one or more of the fields.
Familiar with developing integrations via REST API using known coding languages such as Python.
Knowledge and understanding of SCADA and OT systems is a plus.
Ability to work remotely in a self-directed manner
Ability to sit and work at a computer for extended periods
Contact
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Additional details
Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.
Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies.
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves.
When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters.
We deliver results that exceed expectations and we win together! Your Role:
The Security Consultant plays a key role in implementing and enabling Tenable’s Exposure Management solutions to help organizations effectively manage and reduce cyber risks.
This role onboards Tenable technologies, following industry standards and best practices, to deliver customized solutions that address vulnerabilities across a client’s attack surface.
This role's primary focus will be on client billable work, where you will ensure the efficient identification and mitigation of vulnerabilities.
experience and learning opportunities facilitated by the Professional Services Organization. Your Opportunity:
Provide clients with continual insights and consultative advice based on