Director, Business Operations

San Francisco, United StatesOn-site

Responsibilities

Build and lead a small, exceptional team; set the bar for structured thinking and exec-ready synthesis
Have a track record of taking ambiguous, company-defining problems from zero structure to executive decision
Lead and develop people While it's not required, it's an added plus if you also have:

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
Some of the most consequential problems at Figma don't belong to any one team: how our business model evolves as software shifts to AI and consumption, how we price and package what we're still inventing, where the next layer of growth comes from.
As the first Director hire on our Business Operations team, you'll start with the highest-stakes arena we have today — Figma's business model and monetization strategy (pricing, packaging, our AI credit and consumption models, and the shape of the model itself) — and build and lead the small, high-leverage team that owns it.
Set the direction for how Figma monetizes the AI era: agents, consumption/usage-based billing, our APIs, and acquired businesses — with a real point of view on where the model is going, not just where it is
experience at a high-growth software company (Product, Growth, Strategy & Ops, or BizOps) or a top-tier PE/VC firm
Exposure to monetization, pricing & packaging, or business-model design — especially in the AI/consumption era
Hands-on financial modeling / SQL
Additionally, if hired you will be required to attend in person onboarding.

Pair a top-tier strategy foundation (management consulting, private equity, or investing) with operating
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual
For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales
Figma’s compensation and
Annual Base Salary Range: $258,000 — $348,000 USD

If you require accommodation, please reach out to accommodations-ext@figma.com .

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.
If you're excited to shape the future of design and collaboration, join us!
But the through-line of this role isn't a domain; it's you: a broad, first-principles operator who brings structure to ambiguity, earns exec trust fast, and turns strategy into shipped outcomes.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
Be the partner Product, Finance, Engineering, and GTM want in the room when the problem is hard
Bring a sharp, independent voice into company planning and our biggest capital-allocation calls We'd love to hear from you if you have:
You’re always the one handed the hardest, vaguest, most important problems
Communicate with exec-level clarity and influence senior leaders without authority
Reason fluently about a P&L and a business model — strong business and financial instincts
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past