Office Manager and IT Operations

Responsibilities

• Manage all administrative and general office needs
• Order and stock supplies and snacks and manage the lunch program to support daily workplace needs
• Oversee local vendors and contractors and ensure service levels are maintained
• Ensure compliance with workplace safety requirements
• Promote a positive office culture and foster engagement and collaboration
• Support AV setup and meeting room functionality IT Support
• Handle employee onboarding and offboarding IT setup including account provisioning, permissions, device setup and equipment collection
• Maintain IT asset inventory and track company devices and equipment
• Coordinate with external IT vendors or MSPs and escalate complex technical issues as needed
• Support basic security practices including MFA setup, access control and device encryption
• Maintain IT documentation and simple troubleshooting guides

Requirements

• The ideal candidate is highly organized, service oriented and comfortable troubleshooting basic technical issues while creating a world class workplace environment.
• Provide basic macOS troubleshooting and hands on technical support Requirements
• experience in a professional environment
• Familiarity with macOS and common workplace tools and platforms •
• Experience working with property management teams
• Ability to work autonomously while collaborating effectively with cross functional teams
• Innovative mindset with enthusiasm for new ideas and technologies Why Join BitGo?
• Here are some of the benefits of working at BitGo:

Experience

• 5+ years of relevant office operations, facilities or workplace management experience Basic IT support

Benefits