Product Designer, Digital (LUMA)

United StatesRemote

Responsibilities

requirements and testable experiments. - Design new features and experiences that enhance the user experience. - Partner with Customer Success, Marketing, and Enablement to drive product adoption and engagement. - Monitor product performance and usage metrics, using data to inform iteration and long-term planning.

ABOUT THE TEAM The LUMA Product Team builds intuitive, thoughtful, digital experiences that empower teams to apply The LUMA System and human-centered AI in their everyday work.
Your mission is to: - Enable users to embed human-centered, AI-supported methods into their everyday work. - Seamlessly integrate LUMA into Mural software products and experiences. - Provide clear visibility into adoption, impact, and value of LUMA software.
WHAT YOU'LL BRING - 3+ years of product design experience, preferably in SaaS or collaboration tools. - Familiarity with human-centered design, innovation frameworks, design thinking, or facilitation methods. - Product design skills and the ability to contribute to user
experience concepts, wireframes, and prototyping. - Proven track record of owning product features from discovery through successful delivery. - Strong communication skills and ability to work collaboratively across disciplines. -
Experience operating as a product-fluent designer in a fast-paced, cross-functional team. - Comfort using AI tools to enhance workflows, efficiency, and decision-making.

YOUR MISSION You will work closely with the Director of Design for LUMA to own the vision, strategy, and delivery of capabilities that bring The LUMA System to life on LUMA Workplace, Mural’s platform, and LUMA’s web surfaces.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

We partner closely with design, engineering, and customer-facing teams to ensure human-centered practices are accessible and impactful.