operations
Posted 9 hours agoPeople Technology; Operations & Cycle Delivery Expert
at SUSE
CzechiaOn-site
Responsibilities
- Identify and implement practical automation, knowledge-content and AI-enabled support opportunities to improve speed, impact and UX.
Requirements
- By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny.
- Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere—from the data center to multi-cloud and out to the edge.
- Only SUSE also manages many Linux and Kubernetes distributions.
- This role owns controlled BAU delivery, HCM/Workday release readiness and critical People cycles, using data, automation, AI fluency and customer feedback to reduce friction, simplify, improve UX, and create capacity for higher-value People Team work.
- Experience in HRIS, Workday/HCM, annual People cycles, automation transformation, and complex process delivery.
- A forward-looking and continual improvement mindset, with the ability to plan ahead, prioritize by impact, and challenge and automate low-value ways of working.
- experience using AI, automation, analyzing data and ticket patterns, to improve delivery, processes and UX.
- Ability to distinguish functional process issues from technical incidents and partner effectively with HRIT without blurring accountabilities.
- Automation mindset and capability. AI fluency.
- Automation, AI-enabled support and better knowledge content unlock measurable capacity across the People Team.
- This person uses data, AI and automation responsibly, challenges low-value work, anticipates risks early and improves People cycles so work gets done more easily, accurately and consistently at SUSE.
- Our commitment to social responsibility is reflected in our global volunteering day off and Employee Resource Groups including Go Green, SUSE Pride, Women in Technology, SUSE Cares, Neurodiversity and SUSE Open-Source Community Citizens.
Benefits
- Plan and deliver critical People cycles such as annual salary reviews, bonus, performance and
Contact
- Discover how we power mission-critical resilience at www.suse.com .
Additional details
- About Us SUSE is a global leader of enterprise open source software.
- At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation.
- People Technology; Operations & Cycle Delivery Expert Job Description ROLE PURPOSE To enable People Technology to run efficiently and effectively, while actively improving how work gets done at SUSE.
- HOW YOU'LL CONTRIBUTE Lead controlled day-to-day functional HRIS/People Technology operations, including BAU work, configuration changes, data updates, access processes and system maintenance.
- benefits enrolment with clear sequencing, testing, readiness and risk controls.
- Use ticket themes, cycle metrics, A.I tools, root-cause diagnosis, and feedback to predict risks and remove manual work.
- Translate context and needs into system, data and workflow
- requirements to improve usability, accuracy and self-service.
- Partner with People Team SMEs, IT, Payroll, Finance and vendors to manage ownership, controls, and dependencies. WHAT YOU'LL BRING
- Strong focus on customer service, building contextual awareness, communicating clearly, and simplifying processes Comfort and