Senior Software Engineer, AI Chat

Vancouver, CanadaHybrid

Responsibilities

Design, build, and evolve the backend platform that enables chat- and agent-powered product experiences across Asana, with a focus on reliability, scalability, and extensibility.
Build shared APIs, services, and abstractions that help product teams ship chat experiences more quickly and consistently without re-solving the same infrastructure problems.
Improve the performance, observability, and operational quality of systems that support enterprise-grade chat experiences, including areas like latency, availability, state management, and debugging.
Raise the effectiveness of the team by mentoring other engineers, improving technical design and planning practices, and proactively identifying opportunities to simplify systems and increase engineering leverage.
Develop Asana’s AI Evaluation platform, applying frontier practices in agent evaluation to ensure our AI products are reliable, accurate, and high-performing. About you
Lead with ownership and initiative: you identify ambiguity, propose practical paths forward, and help teams make steady progress through changing requirements.

We’re looking for a Senior Software Engineer to define the backend foundations for Asana’s next-generation AI chat products.
If you like working on shared abstractions, hard product-quality problems, and fast-moving AI systems, this role sits at that intersection.
Most Asanas have the option to work from home on Wednesdays.
Partner closely with Product, Design, Data Science, and peer AI engineering teams to translate product needs into durable platform capabilities and pragmatic technical roadmaps.
Demonstrates fluency with AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Strong backend engineering fundamentals and
Proven ability to navigate complex architectural boundaries and collaborate cross-functionally with Infrastructure and Frontend teams.

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission.
We believe that compensation should be reflective of the value you create relative to the market value of your role.
To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $176,000 - $200,000. The actual base salary will vary based on various factors, including market and individual
qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits.
If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
Long-term savings or retirement plans
benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us

Chat Platform owns the intelligence and shared infrastructure behind the conversation—from tool selection and evaluation to observability and product enablement APIs—so teams across Asana can ship fast without rebuilding the same systems.
The Infrastructure team builds the foundation that supports our web and mobile applications and our robust API.
We build and operate the software that enables Asana’s security, scalability, and speed.
Each day, we combine industry best practices and innovation to support this product-focused company.
This role is based in our Vancouver office with an office-centric hybrid schedule.
The standard in-office days are Monday, Tuesday, and Thursday.
Working from home on Fridays depends on the type of work you do and the teams you partner with.
If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve
experience owning and delivering medium-to-large technical projects.
Comfortable working in a fast-paced environment where you are defining a new category of Work Management.