design
Posted May 5Agent Experience Designer, Voice (Multilingual)
at Sierra
London, United KingdomOn-site
Responsibilities
- - Drive multilingual launches in EMEA: Own voice readiness across a portfolio of EMEA customers and languages, coordinating language launches, quality checks, and ongoing iteration.
- - Conduct scalable voice design and selection sessions: Run high-touch sessions for strategic customers, with a focus on enablement, not ownership.
- - Create regional best practices: Capture and document EMEA-specific voice guidance (text normalization, language and accent families, cultural norms, regional customer
Requirements
- ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI.
- Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook.
- Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens.
- Before that, Clay led the product and design teams for Google Workspace.
- Experience with speech synthesis and conversational agents. - Deep expertise with EMEA language families. - Familiarity with provider and voice evaluation. - Linguistics, sound editing, and/or musical background. -
- We build trust in AI by making it more accessible, safe, and useful.
- BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world.
Experience
- WHAT YOU’LL BRING - 3+ years experience in
Benefits
- benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision
- benefits for you and your family - Life insurance and disability
- benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building
- benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These