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Posted Jun 17, 2025Onboarding Associate
at BitGo
Singapore, SingaporeOn-site
Responsibilities
- Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines;
- Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required;;
- Handle ad-hoc tasks assigned by the supervisor Requirements
Requirements
- Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements;
- Minimum bachelor's degree holder
- experience in a relevant compliance, onboarding, due diligence role, preferably within the financial services or fintech sector
- Good understanding of the Monetary Authority of Singapore (MAS) PSN02 Guidelines, Notice and related laws, directives, regulations and compliance standards
- Familiarity with emerging virtual currency regulatory frameworks in other jurisdictions is a plus
- Proficiency in both English and Mandarin, with the ability to review and assess documents in both languages Why Join BitGo?
- Here are some of the benefits of working at BitGo:
Benefits
- Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution.
- Competitive base salary, bonus, and stock options
- Generous paid time off
Contact
- For more information, visit www.bitgo.com .
Additional details
- BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage.
- Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space.
- With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide.
- As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world.
- As an Onboarding Associate, you will be responsible for reviewing account openings, conducting due diligence checks, and providing advice to various business functions.
- Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for onboarding process improvement to mitigate compliance risks.
- Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process;
- Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration;
- Strong analytical, communication and documentation skills
- Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication.