other
Posted May 19Bilingual Account Manager, French (UK)
at Keeper.app
United KingdomRemote
Responsibilities
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
- Advise customers on best practices for securing and protecting their business against password related breaches
- Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
- Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity.
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
- Drive customer advocacy in the form of references, referrals, and case studies
- Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
- Manage interviews and recruitment workflow
- Lodge a complaint with your data protection authority
Requirements
- Qualified candidates must permanently reside in the UK. This is a fully remote position for those residing in the UK.
- Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.
- experience selling into SME and Enterprise level accounts.
- Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
- Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
- experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
- Must be bilingual, native French with English fluency (both verbal and written)
- Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise •
- Experience working with and selling to Enterprise organisations, C-level Executives, IT and Cyber Security Executives
- Unrivalled sense of autonomy, ownership, and dedication to helping customers realise their intended value
- Aptitude for learning software; strong with business applications
- Working knowledge of Salesforce.com
- Undergraduate degree preferred (BA/BS) •
- Experience working in the IAM industry is a plus
- Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
Experience
- Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Requirements 3+ years of
Contact
- Learn why Keeper is trusted by leading organisations to defend against modern adversaries at KeeperSecurity.com . About the Role
Additional details
- Keeper is hiring a driven, bilingual Account Manager (French speaking) to join a high producing team within our global B2B sales division.
- Keeper’s cybersecurity software is trusted by millions of people and thousands of organisations, globally.
- Keeper is published in 23 languages and is sold in over 150 countries.
- Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role! About Keeper
- Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organisations and millions of people in over 150 countries.
- Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment.
- Recognised for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access.
- Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists, with
- They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts.
- As an Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. Responsibilities