other
Posted 4 hours agoTechnical Account Manager, Mid-Market
at Hightouch
(north America), United StatesRemote
Responsibilities
- Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
Requirements
- Teams move faster, stay on brand, and get AI marketing that actually works.
- Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
- At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses.
- You are a product expert and will leverage your knowledge to ensure our customers understand and utilize the Hightouch platform to its fullest extent and beyond.
- experience in a client facing and / or technology focused role where business
- Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
- Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
- Ability to collaborate cross functionally with different teams and types of people
- Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease
- After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security.
Experience
- Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level What We're Looking For 5+ years of
Benefits
- Compensation Details
- On-Target Earnings Range: $165,000- $200,000 annually
- Base Salary: $132,000-160,000 annually
- We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window. E-Verify Statement