Technical Enablement Program Manager

San Francisco, United StatesOn-site

Responsibilities

Build and scale technical enablement programs
Design and manage global technical enablement initiatives that support Solution Engineers and Customer Solution Engineers across the customer lifecycle.
Develop scalable enablement frameworks that ensure technical teams can consistently deliver high-impact customer engagements.
Develop technical accreditation and certification programs
Create structured technical accreditation programs that validate expertise in Postman’s platform and API workflows.
Build learning paths that help technical teams continuously grow their platform knowledge and technical capabilities.
Enable Solution Engineers for successful customer evaluations
Ensure SEs have strong technical acumen on Postman’s platform and how it fits into modern API and developer workflows.
Build programs that strengthen:
Develop reusable demo frameworks, technical assets, and playbooks to support customer evaluations.
Enable Customer Solution Engineers to drive adoption and success
Ensure CSEs are equipped to guide customers through technical onboarding and implementation.
Build enablement programs focused on:
Collaborate with Product and Engineering to translate new platform capabilities into training, labs, and technical learning content.
Define and track success metrics such as technical accreditation completion, demo effectiveness, POV success rates, onboarding effectiveness, and customer adoption metrics.

Work with Product Marketing and RevOps to support new product launches and technical go-to-market initiatives.
experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company. •
Experience working with Solution Engineers, Sales Engineers, Customer Success Engineers, or developer-facing teams.
Strong understanding of API platforms, developer workflows, or technical SaaS products. Proven
experience building technical training programs, certifications, or enablement frameworks.