other
Posted 1 weeks agoTechnical Enablement Program Manager
at Postman
San Francisco, United StatesOn-site
Responsibilities
- Build and scale technical enablement programs
- Design and manage global technical enablement initiatives that support Solution Engineers and Customer Solution Engineers across the customer lifecycle.
- Develop scalable enablement frameworks that ensure technical teams can consistently deliver high-impact customer engagements.
- Develop technical accreditation and certification programs
- Create structured technical accreditation programs that validate expertise in Postman’s platform and API workflows.
- Build learning paths that help technical teams continuously grow their platform knowledge and technical capabilities.
- Enable Solution Engineers for successful customer evaluations
- Ensure SEs have strong technical acumen on Postman’s platform and how it fits into modern API and developer workflows.
- Build programs that strengthen:
- Develop reusable demo frameworks, technical assets, and playbooks to support customer evaluations.
- Enable Customer Solution Engineers to drive adoption and success
- Ensure CSEs are equipped to guide customers through technical onboarding and implementation.
- Build enablement programs focused on:
- Collaborate with Product and Engineering to translate new platform capabilities into training, labs, and technical learning content.
- Define and track success metrics such as technical accreditation completion, demo effectiveness, POV success rates, onboarding effectiveness, and customer adoption metrics.
Requirements
- Work with Product Marketing and RevOps to support new product launches and technical go-to-market initiatives.
- experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company. •
- Experience working with Solution Engineers, Sales Engineers, Customer Success Engineers, or developer-facing teams.
- Strong understanding of API platforms, developer workflows, or technical SaaS products. Proven
- experience building technical training programs, certifications, or enablement frameworks.