operations
Posted Dec 2, 2025Permit Operations Lead (NYC Hybrid)
at PermitFlow
New York City, United StatesHybrid
Responsibilities
- - Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities.
- - Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency.
- - Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements.
Requirements
- We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how.
- Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
- As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
- WHO YOU ARE - Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer’s unique needs, and identifying how PermitFlow can support their success and growth.
- experience in construction or construction permitting directly, with a thorough understanding of regulations, compliance, and the full permit lifecycle.
- You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes. - Tech-Forward & Adaptable: You’re comfortable leveraging AI tools and emerging technologies to improve workflows and customer outcomes.
- You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.
- experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment. - Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences. - Multi-state expertise:
- Experience managing permitting projects across multiple states or regions is highly preferred. - Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail. - Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs. - Leadership