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Posted Apr 22Staff Solutions Architect
at Konghq
United StatesHybrid
Responsibilities
- - Lead customer discussions, driving outcome-based professional services and provide technical thought leadership across the customer adoption journey.
Requirements
- About the role: Join the global API and AI governance leader in the Artificial Intelligence era! API traffic now outnumbers human traffic online, and a large part of that is driven by the Kong platform, the world’s most popular API gateway.
- We are seeking a Staff Solutions Architect to join the growing Professional Services team at Kong, maker of the world's most popular API gateway.
- Working at Kong is a unique opportunity to make a massive impact on Fortune 50/500 customers and modernize their mission critical systems into the AI era.
- The impact of high growth, impact on accelerated innovation using AI-enabled connectivity, and impact on customers.
- Opportunity to work on cutting edge technology and develop your career at Kong - make the investment in future-proofing your skills as Kong powers AI connectivity for the world.
- WHAT YOU'LL DO: - Help customers with API and AI governance lifecycle journeys.
- Experience: - 8+ years in customer-facing technical roles (professional services/product support). - Hands-on implementation of API gateways/integrations. - Understanding of the API governance lifecycle. -
- Experience building infrastructure with VMs or Kubernetes containers. - Knowledge of DevOps, Security, and Networking fundamentals. - Proficiency in Linux, Cloud, and Development tooling. - Kubernetes proficiency. -
- Experience with major cloud providers (GCP, AWS, Azure). - Application development experience (preferred). - Prior
- experience in Open Source, API Management, Middleware, or SaaS software companies. - Software development in Java, Python, or Lua.
- REQUIRED PERSONAL ATTRIBUTES: - Strong desire and proven ability to solve hard technical problems with minimal supervision. - Excellent communication: concisely explain complex technical solutions. - Passion for technology. - Team-oriented and collaborative. - Self-aware and strong communication skills - Exceptional organizational and change management skills; ability to manage competing demands.
- About Kong: Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era.
- Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models.
Benefits
- Growth of your career and equity rewards in addition to a strong cash compensation, great benefits, and contribute to an outstanding collaborative culture of COURAGE.
Contact
- For more information, visit www.konghq.com http://www.konghq.com.
Additional details
- Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply.
- Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
- Location: West Coast Based Travel: Remote with 10-25% travel expectations For this role, we are looking for a US Citizen who can support Government/Public Sector Customers
- As a Staff Solutions Architect, you will be responsible for leading and guiding our customers through their technical and innovation journey with Kong, ensuring the utmost value from our products.
- You'll serve as a technical guru and advisor to our enterprise customers, consulting with their teams through the architecture, implementation, and deployment of Kong technology and setting them up for long-term success.
- The work you do is instrumental in driving adoption, overall satisfaction, and customer retention.
- You will work with the world's top companies in technology, banking/financial services, retail, industrial, transportation and a whole host of other sectors.
- In this role, you will interface and collaborate with a variety of peers and partners as well as everyone in the customer environment from developers to executives.
- You will be the champion of driving successful customer engagements.
- Internally, you will collaborate closely with Kong’s product, engineering, customer success, and customer reliability engineering teams.