Account Management Lead - SMB

Remote

Requirements

You'll collaborate cross-functionally across product and go-to-market teams to build solutions that drive growth for customers and your team.
Experience in both new customer acquisition and install-base account management, preferably in a hyper-growth environment - Excitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and development - Strong ability to articulate technical and financial value propositions – internally for cross-functional collaboration and externally to customers, including executive audiences - Strong analytical skills to understand customer trends at scale - Ability to build relationships

Qualifications - 8+ years of experience, ideally 3+ years managing a revenue-driving team - Proven track record of success driving revenue through account management at a technology company, working with SMB or financial services organizations as clients -

As the SMB Account Management Lead, you'll be responsible for managing and growing the SMB customer base, as well as setting the vision and strategy to build long-term partnerships.
experience and skillset, and location. Pay and
benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We believe that the way people interact with their finances will drastically improve in the next few years.
We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.
Plaid powers the tools millions of people rely on to live a healthier financial life.
We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe.
Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The SMB Account Management team is a core part of Plaid's mission to unlock financial freedom for everyone.
We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem.
Our team is dedicated to building meaningful relationships with our clients, providing solutions that drive growth, and ensuring Plaid's products enable businesses to thrive.
We work collaboratively across teams to meet ambitious revenue goals while fostering a culture of continuous learning and development.