engineering
Posted Mar 5Forward Deployed Engineering Lead
at Promise-pay
San Francisco, United StatesHybrid
Responsibilities
- Manage and mentor FDEs with a high bar for execution, fostering deep ownership, sharp thinking, and a culture of trust, direct feedback, and shared problem solving. - Own customer engagements end-to-end.
- Write backend code, debug APIs, clean data, configure workflows, jump on customer calls, or patch a script at 10pm before launch.
- Ensure what we build actually works in production, in real environments, with real users. - Balance speed with judgment.
Requirements
- WHAT WILL HELP YOU SUCCEED - 6+ years fielding real production solutions (strong backend and systems fundamentals). - You’re deeply hands-on and happiest close to the code and the real-world problem. - You’re comfortable in front of customers and credible with technical stakeholders. - You don’t wait for perfect specs—you ask sharp questions and move. - You can hold complexity in your head and simplify it. - You’re ambitious and want to build infrastructure that actually matters.
- HOW WE SUPPORT OUR PEOPLE At Promise, we invest in our team’s well-being, growth, and sense of ownership.
- Additionally, candidates must reside in the US. Promise participates in E-Verify.
Benefits
- We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity.
- - Equity for All: All full-time employees receive stock options to share in our company’s success.
- - 100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.
- - Flexible Time Off: Self-managed FTO and 12 paid holidays — we trust you to balance your work and your life. Please note:
- Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status.
- Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders).