SMB Account Executive, Client Management

Chicago, United StatesHybrid

Responsibilities

Own the full sales cycle for agency and professional services buyers, from prospecting through close . •
Build pipeline through outbound to a named book across primary verticals: Advertising & Marketing, Media, Digital Services, Design & Creative, and PR . •
Run multi-threaded outbound to COOs, Heads of Delivery, and Heads of Client Services using tailored, signal-based outreach . •
Document what works and build the playbook the broader SMB team runs on . About you •

Asana Client Management (ACM) fixes client delivery friction by centralizing briefs, approvals, and file uploads within a branded client portal powered by the Asana Work Graph. We are looking for an Account Executive to sit at the forefront of this product launch, owning the go-to-market motion from day one and building the playbook the broader team inherits .
Most Asanas have the option to work from home on Wednesdays .
Feed discovery learnings back to the product and go-to-market teams to help shape how ACM is positioned at scale . •
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . •
Understanding of AI LLMs and GPTs, and ability to articulate their business applications . •
Able to explain why AI operating on a client-portal trigger layer is structurally different from operator-initiated tools . •
Proven ability to run multi-threaded deals across two to three personas at the same account . •
Proficiency with Salesforce, Outreach (or equivalent), and Sales Navigator . Preferred:
Experience with incubation or early-stage go-to-market, familiarity with the agency technology landscape (PSA tools, project management, etc.), and a background in competitive displacement . What we’ll offer

2+ years of quota-carrying SaaS sales with consistent performance in the €5K–€25K ACV range . •

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission .
We believe that compensation should be reflective of the value you create relative to the market value of your role .
To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit .
For this role, the On-Target Earnings (OTE) range is $148,000 - $158,000 .
The total OTE includes a base salary range of $74,000 - $78,000 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan) .
These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual
In addition, your compensation package may include additional components such as equity and
benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role .
Long-term savings or retirement plans •
benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us

In this role, you will work directly with sales leadership and the product team to bring ACM to market, targeting a warm pool of existing Asana customers and net-new professional services accounts .
This is a unique opportunity to build a brand-new motion from the ground up at a company with over 170,000 existing customers .
This role is based in our Chicago office with an office-centric hybrid schedule .
The standard in-office days are Monday, Tuesday, and Thursday .
Working from home on Fridays depends on the type of work you do and the teams with which you partner .
If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve •
Convert inbound PQLs from the self-serve trial population with rapid, context-aware responses referencing specific in-product behavior . •
Work a mix of existing Asana customers expanding into ACM and net-new accounts displacing competitors in fast-paced deal cycles . •
Partner with the solutions engineer in your pod for technical demos, platform configuration, and multi-stakeholder deals . •
Experience selling to COOs, operations leaders, or delivery heads at professional services firms who care deeply about margin and capacity . •