product
Posted 2 weeks agoSenior Product Manager, CRM
at Affinity
United StatesHybrid
Responsibilities
- Lead deep dives into user needs and product analytics to collaborate on and define Affinity's CRM product roadmap.
- Develop product strategy for your ownership area, including business cases, high level use cases, technical requirements, and potential revenue and ROI.
- Champion your positions as a strategic leader.
- Drive research and definition to translate product strategy into detailed
- Collaborate closely with engineering, design, marketing, customer success and sales teams on the development, QA and release of new features.
- Analyze customer feedback and new product ideas.
- Identify and define opportunities where AI can meaningfully improve core CRM workflows, from automation intelligence to AI-assisted data management, and collaborate with Affinity's dedicated AI teams to bring those ideas to life.
Requirements
- You'll be accountable for a large, mature surface area while driving what may be the most exciting AI opportunity in the product: building on Affinity's foundation as a self-building CRM to deliver the kind of ambient, AI-driven intelligence that dealmakers are increasingly expecting.
- Foster a deep understanding of our core markets and customer needs through research, data analysis, and engagement with sales, marketing, customer success and direct customer interactions.
- Contribute to a product team culture of craft and continuous growth, including an enthusiasm for how AI is changing the way great PMs think, work, and build.
- Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification.
- experience at a SaaS company (enterprise software experience a plus). •
- Experience working with engineering and design teams end-to-end to drive business impact. •
- Experience working on complex products to create simple, easy to understand solutions. •
- Experience managing complex product modernizations or platform migrations, maintaining user continuity while driving architectural evolution.
- Deep understanding and empathy for users.
- Experience thinking about how AI can improve product workflows, reduce friction, or unlock new user behaviors, whether through prior AI feature ownership, close collaboration with AI/ML teams, or strong intuition for where AI creates genuine value vs. noise.
- Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify
Experience
- 5+ years of product management
Benefits
- Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being.
- Retirement Planning: We offer a 401(k) plan to help you plan for your future.
- Learning & Development: We provide an annual education budget and a comprehensive L&D program.
- Please note that the role compensation details below reflect the base salary only and do not include any equity or benefits.
- This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job.
- A reasonable estimate of the current range is $159,600 to $231,000 USD .
- Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. About Affinity
- With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals.
Contact
- To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Additional details
- Affinity is a relationship intelligence platform that helps dealmakers find, manage, and close more deals by leveraging the power of their network.
- We use technology to amplify human relationships by providing data and insights that enable people to connect and take action with confidence.
- At Affinity, you'll have the opportunity to fundamentally change the way people leverage their relationships to do business.
- As a Senior Product Manager , you'll be part of a talented team of PMs owning product definition, development, and strategy for the CRM product, Affinity's core and most highly-used product.
- You'll define the product roadmap for your area of ownership and collaborate with cross-functional teams throughout the product development lifecycle, conducting user research, leading teams through design and engineering sprints, defining and studying analytics, and shipping Affinity's next great idea.
- In this role, you'll own a wide, business-critical set of capabilities at the heart of Affinity's CRM, the tools that dealmakers use every day to source, track, and close their most important deals.
- The role demands flexibility, tailoring solutions across multiple personas and markets as Affinity continues to expand.
- This is a high-impact, high-complexity ownership area at the center of Affinity's CRM experience.
- You’re excited about this opportunity because you will:
- Partner closely with design and engineering to lead discovery, definition, design and delivery plans, maintain the backlog and drive the roadmap.