other
Added Apr 22Implementation Manager
at Asana
On-site
Responsibilities
- Execute engagements for each customer based upon their processes, needs, and jointly set goals to ensure a successful change; tailor engagements to meet customer’s goals, as needed
- Facilitate the change management process and associated engagement activities, such as customer office hours, executive reviews, and regular progress meetings to ensure engagement success and customer adoption
- Analyze the strengths and opportunities of our professional services offerings and engagements, both at a customer and broader program level, to drive continuous enhancement of our program and how we serve our amazing customers
Requirements
- Most Asanas have the option to work from home on Wednesdays.
- experience from pre-sales of the engagement all the way through to transition touchpoints and beyond
- experience in customer-facing consulting roles, ideally with
- experience leading customer-facing engagements in a consulting firm.
- You have a honed ability to build relationships, using both courage and candor in a manner that fosters credibility, trust, and opportunity with clients and colleagues.
- Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
Benefits
- Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission.
- We believe that compensation should be reflective of the value you create relative to the market value of your role.
- To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
- For this role, the estimated base salary range is between $133,000 - $151,000. The actual base salary will vary based on various factors, including market and individual
- qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.