Cybersecurity Customer Success Associate

Bengaluru, IndiaOn-site

Responsibilities

Building relationships with customers and ensuring they are satisfied with the company’s products and services

CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time.
The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention.
CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. Key Milestones:
Awards & Recognition : Won NetApp Excellerator's "Best Growth Strategy Award," CloudSEK XVigil joined NVIDIA Inception Program, and won the NASSCOM Emerge 50 Cybersecurity Award.
The successful candidate will be adaptable, detail-oriented, organized, have excellent analytical and problem-solving skills, and should be able to work independently with cross-functional teams to troubleshoot and resolve complex problems. Role and Responsibilities:
Organization skills and ability to work independently
Ability to multitask and handle multiple customer inquiries at once
Patience and ability to stay calm under pressure

You’ll be rewarded a competitive salary as well as a full spectrum of generous perks and incentives which include:

We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!
Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: