other
Posted 4 hours agoLearning Management System Administrator
at Workato
Manila, PhilippinesOn-site
Responsibilities
- Handle support tickets, troubleshoot platform issues, and liaise with Docebo support as needed. •
- Drive engagement through personalisation and intelligent content surfacing. •
- Identify opportunities to automate platform workflows and leverage AI capabilities to improve platform operations and learner experience. •
- Data & Reporting: Build and maintain custom reports and dashboards to track learner engagement and platform performance.
- Support analytics integrations to provide actionable insights to stakeholders. •
Requirements
- Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
- With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
- experience for our customers, partners, and internal teams.
- You will work at the intersection of platform operations and learner experience, going beyond basic administration to improve how learners discover, access, and engage with content.
- experience across self-paced and instructor-led training, certification programs, and multi-audience environments. • Learner
- experience in customer education, L&D, learning operations, or a related field, with at least 2 years of hands-on Docebo administration experience. • Proven
- experience managing an LMS for customer education, with strong understanding of multi-audience portal configuration and external learner engagement.
- Strong knowledge of Docebo platform capabilities and the ability to optimise and configure them to achieve customer education and business goals. • A learner
- Proficiency in building custom reports;
- experience connecting LMS data to BI or analytics tools. •
- Familiarity with platform UI/UX customisation — including widgets and page layouts; CSS and HTML knowledge is a strong plus. •
- Experience with integrations between Docebo and business systems, including Docebo Connect, or enterprise orchestration software (e.g. Workato). •
- Experience leveraging AI to improve learner and admin experience. •
- Experience with Google Analytics or similar web analytics platforms. •
- Docebo Pro certification. •
- Background in SaaS platform enablement. (REQ ID: 2780)
Contact
- To learn more, visit www.workato.com Why join us?
Additional details
- A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
- Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles .
- We are driven by innovation and looking for team players who want to actively build our company.
- But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of
- benefits they can enjoy inside and outside of their work lives.
- If this sounds right up your alley, please submit an application. We look forward to getting to know you!
- Business Insider named us an “enterprise startup to bet your career on” •
- Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world •
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America •
- Quartz ranked us the #1 best company for remote workers Responsibilities