Create a culture of customer obsession, with trust, teamwork, and accountability.
Requirements
Sprinklr is the definitive, AI-native platform for Unified Customer
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.
experience at all touchpoints with brands You’ll leave the automated canned emails and scripted calls in the past and will coach your team on elevating and enhancing outreach methods and methodology You’ll constantly educate yourself on new industry and technology trends as well as use available resources to understand ongoing re-structuring within key prospect accounts You welcome new ideas , but test them thoroughly and live by the question; will this scale?
experience meaning you’ve experienced the full range of obstacles when dealing with complex business process, prospecting and opportunities Extensive SFDC knowledge You’re a proven leader who’s led an Inside Sales or Marketing team for 2-3 years reporting to a global management structure and consistently achieving team quota You’ve worked with fast-growing startups in the past and the tools they deem necessary (pulling and analyzing reports in SalesForce , crowd-sharing Google technology, etc.) You lead by
Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.
Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM.
Experience
Who You Are & What Makes You Qualified You have 3-5 years of software sales
Benefits
Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve.
We offer you and your family voluntary healthcare coverage in countries where applicable.
We believe it is important to take time off – it is essential for your mental and physical wellbeing.
We provide Sprinklrites with paid time off to recharge and spend time with loved ones.
JOB REQ COMPENSATION RANGE $74,000 - $124,000 The base salary range for this role is shown above.
At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location.
Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based
benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health
benefits including medical, dental, vision, and prescription drug coverage.
Additional details
Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
Job Description What You’ll Do You will be called upon to lead a team of 6-10 SDRs to achieve and blow through any quota put in front of you and your team You will inspire, engage and enable your team; coach them on best practice, review and assess performance, support their professional development and optimize their contribution to their regions You drive an ever-evolving team and when necessary find and train new talent (with such a unique intersection of
experience and skills for this hiring profile you’ll assist HR at times) You will be the bridge between Sales leadership and your reports You will be highly disciplined in recording and analyzing team metrics You will take a creative and personalized approach in all activities assigned to your team You will hold your team accountable to deliver an enhanced customer
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
We believe in our product : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase.
That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer.
Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.
We invest in our people : We offer a comprehensive suite of
benefits designed to help each member of our team thrive.
Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it.