engineering
Posted 2 hours agoSolutions Engineer, Mid-Market (Pre-Sales)
at Hightouch
On-site
Responsibilities
- Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated
- Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s suite of products.
- Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
- Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
- Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months.
Requirements
- Teams move faster, stay on brand, and get AI marketing that actually works.
- Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
- At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses.
- experience in sales cycles where you have had to earn the technical win, not assume it. What You’ll Do
- Serve as a technical advisor to enterprise customers adopting cutting-edge AI workflows, data activation, and decisioning capabilities using agents.
- Partner directly with Product and Engineering to shape the go-to-market strategy for Hightouch’s emerging AI and agentic products.
- Leverage modern AI tooling to improve speed, creativity, and customer impact across the Solutions Engineering workflow. What Success Looks Like
- Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
- Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
- Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels. •
- Experience in competitive sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
- experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
- Experience in a high-growth B2B SaaS company scaling through a significant inflection point.
- We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.
- After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security.
Experience
- 2+ years of progressive mid-market pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
Benefits
- Excellent written and spoken English is a must, plus additional European language skills to support with new market expansion Bonus Hands-on
Additional details
- Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP.
- With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves.
- Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
- The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success.
- If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. About the Role
- This role is for someone who wants to own the technical win.
- As a Mid-Market Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation.
- You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles.
- We leverage a disciplined value-selling motion, and are looking for deep
- Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives.