design
Posted Jun 25Senior Staff Product Designer, Finance
at Gusto
Denver, United StatesHybrid
Responsibilities
- Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees.
- They build the systems that protect customers and Gusto from fraud and financial exposure, and the identity infrastructure that determines how customers verify who they are and how they access Gusto's financial products.
- Identify and drive high-impact design opportunities across the Money and Risk teams, spotting what individual pods can't see from inside their area, and bringing the right partners along to pursue them.
- Influence product strategy, roadmap priorities, and team OKRs across Money and Risk through a design lens—operating as a senior design co-owner alongside product directors and engineering leaders.
- Define what AI-first financial UX looks like at Gusto, including how to represent uncertainty clearly, surface errors gracefully, preserve user agency when AI recommendations are wrong, and build trust across consequential automated decisions.
- Own how the Money and Risk teams build and share customer understanding: setting learning priorities, synthesizing insights across pods, and ensuring customer knowledge consistently informs direction rather than sitting siloed within individual teams.
- Shape and raise the quality bar for experiences across the Money and Risk teams through hands-on design work, setting direction, and ensuring what ships reflect a high standard of craft.
- Develop other designers on Money and Risk through coaching, critique, and structured mentorship, acting as a force multiplier, not just a strong individual contributor.
- Champion and evolve Gusto's design system and platform standards through your product work, contributing patterns and frameworks that scale beyond Money and Risk.
Requirements
- AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience
- We are building an AI-native design organization — and we mean that seriously.
- We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers.
- Gusto is building the financial platform that small businesses will rely on for the next decade, and AI is at the center of that.
- From how businesses move money, to how Gusto manages risk and verifies identity, AI is changing what's possible across every part of the experience.
- Nobody has fully figured out what AI-first financial UX looks like at scale.
- experience throughout the platform.
- You actively use AI in your own design practice and can direct others to do the same, evaluating AI-generated outputs critically, knowing when to override or course-correct, and raising the quality bar on AI-assisted work across the teams you support.
- You have a point of view on how AI is changing product design, and you've acted on it. You can articulate what you've learned and where you think it's going.
Experience
- 10+ years of Product Design experience, with a track record of leading design direction across multiple teams, pods, or product domains simultaneously, not just a single-product or single-pod context.
Benefits
- We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
- All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success.
- As the Sr. Staff Product Designer, Finance, you'll set the UX vision and strategy across four interconnected product areas: Business Money, Consumer Money, Payments, and Risk.
- Your work will span the full scope: defining a long-term UX vision that connects financial and trust experiences across teams, identifying and driving high-impact opportunities that no single pod could tackle alone, and shaping product strategy alongside product directors and engineering leaders.
- Set the UX vision and strategy across the Money and Risk teams, connecting the dots across multiple pods and ensuring a cohesive
- We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto).
- To learn more about Gusto’s compensation philosophy and
- Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York.
Additional details
- At Gusto, we're on a mission to grow the small business economy.
- With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
- Offer amounts are determined by role, level, and location.
- Learn more about our Total Rewards philosophy .
- requirements vary by role and will be assessed during the interview process.
- We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto.
- We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it.
- We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference.
- We believe great design can make hard things possible, even delightful.
- This isn't a future aspiration — it's how we work now, and it's changing what the design role looks like at Gusto and across the industry. About the role