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↳ Own paid social strategy and execution across Meta, LinkedIn, Reddit, Quora, and TikTok, driving full-funnel campaigns… ↳ Manage significant, multi-million dollar budgets with rigor, including campaign pacing, forecasting, budget-vs-actuals…
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools… And you'll do all of it as an AI-first marketer—using AI as your co-pilot in everything you touch.
↳ Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small… ↳ Design on USP is a strategic function — embedded in product direction from day one, not brought in at the execution…
↳ Build, automate, and maintain reports and dashboards that track sales performance, funnel metrics, pipeline health,… ↳ Own metric definitions and data accuracy so leaders trust the numbers they act on.
↳ Drive the Legal & Compliance team’s operational strategy, understand operational challenges, identify opportunities to… ↳ Maintain and optimize a best in class AI driven tech stack. Partner cross functionally with AI and Contract Operations…
↳ Build and maintain strong relationships with senior stakeholders at large accounting firms to ensure they realize… ↳ Lead onboarding and deliver tailored training aligned to firm-specific workflows and needs
↳ Manage a dedicated book of business of 401(k) plan conversions from signing through completed asset transfer and first… ↳ Work with plan sponsors and administrators to gather required documentation and ensure accurate data is submitted to…
↳ Design, build, and maintain backend services and business logic that power Canadian payroll — calculations, compliance,… ↳ Own a primary domain within Payroll Canada, taking responsibility for correctness, scalability, and long-term evolution…
↳ Manage Inbound Volume: Handle high volume & high velocity inbound calls, chats and emails to customers at different… ↳ Support Onboarding: Guide customers through account setup and initial onboarding
↳ Design, build, and test Gusto core products such as Payroll, Benefits, HR, Retirement, Gusto Money, Gusto Solo, and… ↳ Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a…
↳ Own meaningful slices of the signup-to-activation ↳ Identify where AI meaningfully removes customer effort (and where a simple form is better), and build those experiences…
↳ Track questions and issues raised by tax agencies and customers to identify trends and opportunities for process…
↳ Architect, prototype, and own end-to-end agentic service workflow frameworks, from scoping through production… ↳ Analyze SOPs, operational metrics and interaction data to identify and prioritize high-impact automation opportunities…
↳ Lead a Tier 2 Money Advanced Care team of 10–12, delivering high-quality support across Money Services, including… ↳ Oversee complex case resolution across disputes, cash account applications, banking error investigations, funds…
↳ Own sales compensation administration for assigned teams — execute accurate, on-time commission calculations, payment… ↳ Own monthly reporting & analytics for assigned segments — deliver attainment summaries and payout forecasts to Sales,…
↳ Run intake and prioritization with senior stakeholders, and make the call on what gets built first. ↳ Run the programs and the change
↳ Own Gusto’s VC & PE partnership strategy end to end, accountable for results across the function ↳ Define and maintain a clear partner portfolio, including which partners warrant 1:1 investment versus scaled engagement
↳ Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small… ↳ Design Leadership & Ownership: Drive the full design process for shipped experiences—scoping and sequencing work,…
↳ Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small… ↳ Lead 0→1 discovery and design for a new
↳ Design, build, and test the Gusto PEO ↳ Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a…
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