engineering
Posted 2 hours agoForward Deployed Engineer
at Figma
San Francisco, United StatesOn-site
Responsibilities
- Lead technical discovery and readiness assessments for customer deployments, including repo/environment setup, permissions, configuration needs, and potential adoption blockers
- Capture and synthesize product gaps, bugs, workflow patterns, technical blockers, and customer feedback for Product and Engineering teams
- Create reusable deployment assets such as technical troubleshooting guides, readiness checklists, account intake templates, implementation playbooks, and customer-facing enablement materials
Requirements
- Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
- From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
- In this role, you’ll work hands-on with customers adopting emerging Figma developer workflows, starting with Make Local, to understand their technical environments, unblock implementation, and translate real-world deployment patterns into product and engineering insights.
- You’ll partner closely with Customer Experience, Solutions Consulting, Sales, Product, and Engineering to help customers get to value faster while shaping how Figma builds and scales a new Forward Deployed Engineering motion.
- Help define how Figma should measure success for forward deployed engineering engagements, including time to first workflow, setup success, adoption, active usage, customer feedback, and support effort
- Experience in a customer-facing technical role such as Software Engineer, Solutions Engineer, Technical Consultant, Sales Engineer, Developer Advocate, or similar
- Strong understanding of modern software development practices, including source control, local development environments, deployment workflows, debugging, and build tooling
- Proven ability to partner with enterprise customers to solve complex technical challenges and drive successful product implementations
- Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences across cross-functional teams
- Demonstrated ability to thrive in ambiguous environments by creating scalable processes, collaborating across teams, and leveraging emerging technologies such as AI and modern developer workflows While it’s not required, it’s an added plus if you also have:
- Strong familiarity with developer, design, collaboration, or AI products, particularly those that connect design and engineering workflows
- Solid understanding of modern engineering practices, including frontend development, design systems, component libraries, CI/CD pipelines, monorepos, and Dev Infrastructure
- Demonstrated ability to build, scale, or launch customer-facing technical functions, pilot programs, services, or engineering practices
- Ability to translate customer insights and deployment trends into product strategy, documentation, roadmap recommendations, and engineering priorities At Figma, one of our values is Grow as you go.
- Additionally, if hired you will be required to attend in person onboarding.
Benefits
- If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
- Job level and actual compensation will be decided based on factors including, but not limited to, individual
- For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range.
- Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales
- Figma’s compensation and
- Annual Base Salary Range: $152,800 — $296,000 USD
Contact
- If you require accommodation, please reach out to accommodations-ext@figma.com .
Additional details
- Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.
- If you're excited to shape the future of design and collaboration, join us!
- Forward Deployed Engineers at Figma sit at the intersection of engineering, product, and our most strategic customers.
- This is a full time role that can be held from one of our US hubs or remotely in the United States.
- Partner directly with strategic customers to understand their technical goals, workflows, codebase environments, and implementation constraints
- Provide hands-on implementation support for Make Local and related developer-facing workflows, including setup guidance, debugging, escalation triage, and recommendations on technical implementation patterns
- Work closely with Customer Enablement Managers, Solutions Consultants, Sales, and account teams to align on customer goals, stakeholders, success criteria, timelines, and account context
- Contribute to the operating model for Figma’s Forward Deployed Engineering function, helping determine where FDE support is most valuable, how engagements should be scoped, and how the function should scale We’d love to hear from you if you have: •
- Proven success partnering with enterprise customers on implementation, onboarding, migrations, technical enablement, and product adoption
- We believe in hiring smart, curious people who are excited to learn and develop their skills.