data
Posted Apr 20Engineering Manager, Head of Machine Learning
at Hightouch
(north America), United StatesRemote
Requirements
- Hightouch is the modern AI platform for marketing and growth teams.
- Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
- Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks.
- Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
- We are looking for an engineering leader to lead machine learning efforts across Hightouch.
- A lot of this work today is done manually through intuition and guesswork, and we believe that adding machine learning could have a step function impact for our customers.
- Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward.
- ML Infrastructure: Building the infrastructure to support model training and interference at scale for some of the largest companies in the world. What We Offer
Experience
- This is a senior role, but we focus on impact and potential for growth more than years of experience.
Benefits
- The salary range for this position is $230,000 - $350,000 USD per year, which is location independent in accordance with our remote-first policy.
- We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Additional details
- Our team focuses on making a meaningful impact for our customers.
- We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness.
- We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About the Role
- While hundreds of companies use Hightouch today to sync data into their SaaS systems to automate and improve operations, there’s a lot of surface area we haven’t touched in helping companies figuring out which customers to message, what content to put in messages, and when to send messages.
- And given our access to data warehouses and databases, Hightouch is perfectly placed to make use of a company’s customer data in building a powerful intelligence layer.
- At Hightouch, our engineering leaders serve as both active technical voices and strong people managers. The key outcomes we are looking for from this role include:
- Uphold a high technical bar, while making pragmatic tradeoffs
- Pace: Through a combination of leadership and technical expertise, improve the pace of execution of the team
- Recruiting: Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members
- Reliability: Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene