Commercial Account Executive, Install Base

New York City, United StatesHybrid

Responsibilities

Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers.
Build account plans that identify customer priorities, key stakeholders, current workloads, risks, whitespace, and expansion opportunities.
Generate pipeline through proactive prospecting, multi-threading, product usage signals, and thoughtful account research.
Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other key stakeholders.
Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close.
Identify customer risk early and develop clear plans to protect recurring revenue.
Maintain accurate forecasts, opportunity plans, renewal timelines, and customer context in Vercel’s systems.

As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.
Use AI, automation, and repeatable workflows to improve account research, prioritization, and execution.
We are looking for a commercially driven Account Executive who combines strong sales fundamentals with technical curiosity and a commitment to customer outcomes.
Has a history of achieving revenue targets through pipeline generation, opportunity management, negotiation, and closing. Has
Learns complex products quickly and is curious about how modern web and AI applications are built and scaled.
experience growing existing customers in SaaS, cloud, infrastructure, developer tools, or a product-led growth company.
Have worked with customers navigating cloud modernization, AI adoption, or application development. Have
experience in a high-growth environment where go-to-market motions were still evolving.
Use tools such as Salesforce, Gong, Outreach, LinkedIn Sales Navigator, or ZoomInfo.
Use AI, automation, or self-built workflows to improve your effectiveness.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide .
Is resilient and energized by complex commercial problems. Bonus If You: Have
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off.
The San Francisco, CA OTE range for this role is $221,000.00 - $300,000.00.
Actual salary will be based on job-related skills, experience, and location.
Compensation outside of San Francisco may be adjusted based on employee location.
The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.
For more than a decade, Vercel has shaped how the web is built.
Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.
Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role:
You will lead the full commercial relationship across your accounts, including account strategy, pipeline generation, expansion, renewal, and retention.
You will partner with developers, engineering leaders, product teams, executives, and procurement stakeholders to understand what customers are building and connect Vercel to meaningful technical and business outcomes.
This is a strategic hunting role within our existing customer base.
You will use product adoption, usage signals, company priorities, and thoughtful account research to develop hypotheses, create new conversations, and uncover expansion opportunities.
You will also quarterback the broader Vercel team, bringing together Solutions Engineering, Developer Success, Product, and other partners to remove barriers and drive customer outcomes.
Success requires commercial judgment, technical curiosity, disciplined execution, and the ability to create momentum when the path forward is not obvious. What You Will Do: