design
Posted Apr 15Manager, Customer Education Design
at Figma
San Francisco, United StatesOn-site
Responsibilities
- Lead and manage a team of Education Designers and Motion Designers to deliver high-quality multimedia learning experiences
- Own the Figma Learn property and be responsible for continued updates and optimization
- Oversee the development of education resources
- Ensure learning content supports key product launches and broader customer education programs
- Establish and maintain effective team rhythms, planning processes, and communication practices We'd love to hear from you if you have: Have 3+ years of
Requirements
- Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
- From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
- To support this work, we’re seeking a Manager of Customer Education Design to lead a team of Education Designers and Motion Designers in creating multimedia learning resources for Figma users.
- Close alignment with cross-functional partners across customer education and go-to-market teams will be essential to ensure impact and consistency.
- This is a player-coach role, with the manager supporting the team on content creation as Figma continues to ship products and features at high velocity.
- experience managing and developing multidisciplinary teams (instructional design, motion design, or similar)
- Proven ability to deliver high-quality learning content at scale
- experience collaborating with cross-functional partners, especially in go-to-market functions
- Ability to move with velocity, pivoting when needed to support updated priorities
- Have strong technical aptitude, are proficient in AI tools, and have hands-on
- experience with Figma or similar technologies While not required, it’s an added plus if you also have: •
- Experience building learning programs for SaaS or design tools At Figma, one of our values is Grow as you go.
- Additionally, if hired you will be required to attend in person onboarding.