other
Posted May 5Technical and Agentic Enablement Lead
at LaunchDarkly
United StatesRemote
Responsibilities
- Own Technical Enablement
- Own the design and execution of technical enablement for Solutions Engineering, including onboarding, product launches, competitive positioning, and skills development
- Deliver high-impact live, virtual and on demand training, certifications, and workshops
- Define competency frameworks and partner with leadership on team development
- Expand technical fluency across the broader GTM organization where relevant
- Measure and improve readiness through clear performance metrics
- Build Agentic Enablement Systems
- Design and deploy AI workflows and agents that support technical sellers in their daily workflows (e.g., discovery prep, demo support, objection handling, knowledge retrieval)
- Systematically automate repeatable enablement activities to improve scale and consistency
- Identify and implement high-impact AI use cases across content, operations, and program delivery across the enablement team
- Build agents and shared workflows that increase leverage across the team and teach team how to use and replicate so capability grows
- Own the AI structure and foundation that ensures effective, consistent, scalable solutions across the team
- Model AI-native ways of working and help others adopt them
- Drive Cross-Functional Impact
- Collaborate with GTM, Product, PMM, RevOps, and Field Operations to align enablement with business priorities
- Represent technical field needs in roadmap and prioritization discussions
- Manage programs end-to-end, from scoping through execution and iteration
Requirements
- LaunchDarkly is seeking a unique combination of someone who can deliver exceptional technical enablement and build the AI systems that scale it.
- In parallel, you will design and deploy AI-powered systems that improve field effectiveness, reduce manual effort, and transform how enablement is delivered.
- Success in this role requires operating as an AI-native practitioner, embedding AI into how you work, how enablement is delivered, and how the field engages.
- Partner cross-functionally to prioritize, launch, and drive adoption of AI-powered field solutions
- Scale Enablement Through AI
- Play an active role in GTM operating rhythms, including COE reviews, QBRs, and leadership updates About You:
- Motivated to replace manual work with scalable, AI-driven solutions
- Experience delivering technical training and enablement programs for field teams Hands-on
- experience building AI-driven tools, agents, or automations with real-world usage
- Strong technical fluency, including the ability to read and debug code •
- Experience with modern AI tooling (e.g., Relevance AI, Claude, LangChain)
- Deep understanding of the technical sales lifecycle and field engagement models
- Familiarity with value-based selling methodologies (e.g., MEDDPICC, Force Management) •
- Experience with common GTM tools (e.g., Salesforce, Gong, Highspot, Outreach)
- Programming experience (Python or JavaScript)
- SQL for data analysis and workflow troubleshooting
- Familiarity with LaunchDarkly or similar developer-focused platforms
- Background in high-growth developer tools, API-first, or AI/ML companies Why This Role Matters:
Experience
- 8+ years in a SaaS technical GTM role (e.g., Solutions Engineering, Solutions Architecture, Technical Sales, or Enablement) •
Benefits
- This role will shape how technical enablement is delivered and scaled at LaunchDarkly—combining hands-on program execution with the systems that make it more effective over time. Pay:
- Target pay ranges based on Geographic Zones for Level 5:
- Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 152,000 - $210,000 **
- Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 137,000 - $189,000 **
- Zone 3: All other US locations - $ 129,000 - $178,000 **
- LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs.
- Exact compensation may vary based on skills, experience, and location.
- *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
- **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly:
Contact
- To do so, contact People Ops at hr@launchdarkly.com .
- Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts.
- Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .
Additional details
- This role sits at the intersection of technical enablement and agentic workflows.
- You will own the technical enablement program for our Solutions Engineering organization, as well as partner closely with Solutions Architects to ensure technical fluency across the org.
- You will deliver high-impact programs while continuously evolving them into scalable, intelligent systems. Responsibilities:
- Structured thinker who brings clarity to complex, ambiguous problems
- Collaborative and effective at working across teams without formal authority
- Proven innovator who experiments early and scales what works
- Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise.
- Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software.
- The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong.
- Developers can target product experiences to any customer segment and maximize the business impact of every feature.