other
Posted Apr 8Technical Writing Manager (f/m/d)
at Contentful
London, United KingdomOn-site
Responsibilities
- Drive High-Quality Documentation
- Lead and develop a small team of Technical Writers.
- Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.
- Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.
- Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs
- Review, test, and edit content from non-writer contributors
- Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them
- Establish repeatable checklists and process checkpoints for successful documentation releases
- Build mechanisms for customer feedback to guide documentation improvement Own Localization
- Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience. What you need to be successful
Requirements
- Expertise in localization practices and workflows
- Familiarity with API documentation and docs-as-code workflows
- experience managing or leading teams What’s in it for you?
- By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide.
Benefits
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
- We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family