SLED Strategic Account Executive

United StatesHybrid

Responsibilities

Build strong relationships and interact with executives and C-Level customer contacts
Expand SLED Accounts across other business units and geographies
Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
Advise customers on best practices for securing and protecting their business against password related breaches
Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
Drive customer advocacy in the form of references, referrals, and case studies
Perform data-driven reviews and analysis on customer portfolios to prioritize opportunity and risk; reliably renew and expand customer contracts, meeting and exceeding personal and team quotas
Champion and participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives
Create and present technical solutions to the C-Suite and executive boards
Manage interviews and recruitment workflow
Lodge a complaint with your data protection authority

Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks.
Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control.
experience selling into SME and Enterprise level accounts.
Demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers
Go the extra mile to ensure our customers are supported and successful
experience in full cycle or strategic growth SaaS sales;