engineering
Posted Mar 2Senior Technical Support Engineer
at Konghq
India Karnataka, IndiaOn-site
Requirements
- experience in a customer-facing technical role
- Experience with scripting languages such as Perl, Ruby, Shell #LI-PC1 About Kong: Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era.
- Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models.
Benefits
- Bonus Points: Familiarity with DNS, Linux/Unix-type systems and/or databases GoLang and/or Lua experience
Contact
- For more information, visit www.konghq.com http://www.konghq.com.
Additional details
- Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply.
- Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
- About the role: You will be working at a hectic and fast paced Startup as an engineer in the Technical Support Engineering (TSE) team.
- This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments.
- You will have the opportunity to work with your teammates and our customers to support many new, leading-edge technologies that solve real challenges.
- You will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers.
- You want to make our customers and partners successful while strengthening their relationship with Kong.
- You can make a huge impact and have real ownership for the work you do.
- This opportunity requires the candidates to be able to work 4 PM - 1 AM ( India Time) to support the EST shift.