management
Posted Dec 22, 2025Director of Trust Administration
at BitGo
United StatesOn-site
Responsibilities
- Oversee all trust administration operations, ensuring efficient, accurate, and compliant delivery of custody and fiduciary services
- Lead and develop a team of trust officers, establishing performance standards, professional development programs, and succession planning
- Design and implement operational workflows, policies, and procedures that scale with business growth while maintaining regulatory compliance
- Establish and monitor key performance indicators for trust operations, driving continuous improvement in service delivery
- Collaborate with technology, legal, and compliance teams to enhance operational capabilities and client experience Fiduciary Officer Responsibilities:
- Exercise fiduciary authority and responsibility for client accounts, ensuring adherence to trust agreements and applicable laws
- Review and approve account openings, transactions, and material decisions requiring fiduciary discretion
- Ensure trust operations comply with all applicable federal and state regulations, including OCC guidance for trust activities
- Oversee internal controls, audit responses, and remediation efforts related to trust administration
- Identify, assess, and mitigate operational and fiduciary risks within the trust function
- Maintain comprehensive documentation and record keeping in accordance with regulatory requirements
- Represent the trust company in client meetings, audits, regulatory examinations, and industry forums
- Build relationships with regulators, industry peers, and professional organizations
Requirements
- Maintain current knowledge of fiduciary duties, regulatory requirements, and industry best practices
- Bachelor's degree in Business, Finance, Law, or related field; advanced degree or professional certifications (CTFA, CFP, JD) strongly preferred Minimum 7 years of
- experience in trust administration, with at least 3 years in a leadership capacity Proven
- experience serving as a fiduciary officer in a regulated trust company, bank trust department, or similar institution
- Deep knowledge of trust law, fiduciary principles, and regulatory
- Strong understanding of custody operations, asset servicing, and client relationship management
- Experience with digital asset custody, blockchain technology, or cryptocurrency ecosystems
- Familiarity with institutional client servicing and complex custody arrangements •
- Experience implementing technology solutions to enhance trust operations
- Here are some of the benefits of working at BitGo:
Benefits
- Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution.
- Competitive base salary, bonus, and stock options
- 100% company-paid health insurance for employee, spouse/partner, and children (medical, vision, dental, life, FSA, HSA)
- 401k company match up to 5%
- Generous paid time off
Contact
- For more information, visit www.bitgo.com .
Additional details
- BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage.
- Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space.
- With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide.
- As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world.
- This role will require being full-time onsite at our Sioux Falls office to support collaborative team dynamics and innovative problem-solving.
- We are seeking an experienced Director of Trust Administration to lead operational oversight of trust administration functions with direct fiduciary responsibility for client accounts.
- The ideal candidate brings deep expertise in trust administration, regulatory compliance, and team leadership within a regulated financial institution environment. Responsibilities:
- Serve as a designated fiduciary officer in accordance with OCC
- Participate in fiduciary committee meetings and decision-making processes
- Partner with Compliance and Legal teams to implement regulatory changes and maintain examination readiness