management
Posted Dec 22, 2025Director of Trust Administration
at BitGo
United StatesOn-site
Responsibilities
- Oversee all trust administration operations, ensuring efficient, accurate, and compliant delivery of custody and fiduciary services
- Lead and develop a team of trust officers, establishing performance standards, professional development programs, and succession planning
- Design and implement operational workflows, policies, and procedures that scale with business growth while maintaining regulatory compliance
- Establish and monitor key performance indicators for trust operations, driving continuous improvement in service delivery
- Collaborate with technology, legal, and compliance teams to enhance operational capabilities and client experience Fiduciary Officer Responsibilities:
- Exercise fiduciary authority and responsibility for client accounts, ensuring adherence to trust agreements and applicable laws
- Review and approve account openings, transactions, and material decisions requiring fiduciary discretion
- Ensure trust operations comply with all applicable federal and state regulations, including OCC guidance for trust activities
- Oversee internal controls, audit responses, and remediation efforts related to trust administration
- Identify, assess, and mitigate operational and fiduciary risks within the trust function
- Maintain comprehensive documentation and record keeping in accordance with regulatory requirements
- Represent the trust company in client meetings, audits, regulatory examinations, and industry forums
- Build relationships with regulators, industry peers, and professional organizations
Requirements
- Maintain current knowledge of fiduciary duties, regulatory requirements, and industry best practices
- Bachelor's degree in Business, Finance, Law, or related field; advanced degree or professional certifications (CTFA, CFP, JD) strongly preferred Minimum 7 years of
- experience in trust administration, with at least 3 years in a leadership capacity Proven
- experience serving as a fiduciary officer in a regulated trust company, bank trust department, or similar institution
- Deep knowledge of trust law, fiduciary principles, and regulatory