engineering
Posted 2 days agoCustomer Success Engineer, German Speaking
at Postman
London, United KingdomOn-site
Responsibilities
- Collateral and Enablement: Build reusable assets such as technical guides, templates, scripts, or reference implementations that scale best practices across customers.
- Adaptive Problem Solving: When out of the box functionality is insufficient, design pragmatic solutions (workarounds, custom scripts, integrations, etc.) to help unblock and activate customers. About You
Requirements
- Success in this role requires a blend of technical expertise, systems thinking, and the ability to translate complex business objectives into actionable implementation steps. What You’ll Do
- Value Acceleration at Scale: You'll unblock customers facing everything from basic setup issues to complex architectural challenges.
- Strong foundation in Computer Science or Engineering (degree or equivalent real-world experience) •
- Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent
- experience with other modern scripting languages
- Deep understanding of APIs, developer workflows, and modern DevOps practices
- Proven ability to scope ambiguous problems and deliver working solutions quickly •
- Experience building technical collateral that scales - scripts, templates, automation tools
- You should be comfortable in Postman and familiar with the broader developer toolchain – GitHub, AWS, Azure, and other pipelines.
- Most importantly, you need to understand how enterprises actually build and ship software , not just how they say they do in planning meetings. What Else?
Experience
- You need 6-8+ years in a technical customer-facing role and a portfolio of “built things”.
Benefits
- P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Role