management
Posted 3 days agoSenior Manager, CEO Communications
at Twilio
United StatesRemote
Responsibilities
- Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities.
- Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program.
- Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative.
- Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint.
- Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams.
Requirements
- We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .
- Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
- experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment.
- Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice.
- experience , with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets.
- Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines.
- Strong collaborative and influencing skills , with a proven ability to navigate complex, matrixed global organizations without formal authority. Desired:
- Active practitioner of AI: Strong interest in how artificial intelligence is transforming public relations and communications, with a willingness to lead change and build innovative workflows using AI tools.
- Familiarity with enterprise technology: A solid baseline understanding of cloud communications, API technologies, data platforms, or financial/corporate communications. •
- Experience managing executive social media presence (e.g., LinkedIn) with an eye for digital engagement trends. •
- Experience working inside a fast-paced agency environment as well as in-house . Location
- Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Experience
- We are always looking for people who will bring something new to the table! *Required: 8+ years of
Benefits
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
- Offerings vary by location. Compensation
- The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - $176,900.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - $187,300.
- Based in the San Francisco Bay area, California: $166,400 - $208,000.
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following
- benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
- The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Additional details
- At Twilio, we’re shaping the future of communications, all from the comfort of our homes.
- We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
- Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
- As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.
- Join the team as Twilio’s next Senior Manager, CEO Communications. About the job
- Twilio is an innovative-driven company that’s dramatically transformed itself over the past 18 months and we’re seeking a Senior Manager, CEO Communications to help support its CEO Khozema Shipchandler.
- In this highly visible, fast-paced, and strategic role, you will help shape and manage the CEO's external communications, building a high-impact narrative that elevates his voice across global stages, key industry moments, and digital channels.
- This role sits within Twilio’s Corporate Communications team, which is responsible for shaping and delivering Twilio’s story to media, customers, industry analysts, and employees.
- You will collaborate closely with partners across Product Marketing, Investor Relations, Legal, Brand, and Corporate Communications to align the CEO’s external communications with our overarching business strategy. Responsibilities
- This includes ghostwriting long-form narratives and bylines.