other
Posted May 19Bilingual Associate Account Manager, German (UK)
at Keeper.app
United KingdomRemote
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Responsibilities
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
- Advise customers on best practices for securing and protecting their business against password related breaches
- Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
- Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity.
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
- Drive customer advocacy in the form of references, referrals, and case studies
- Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
- Manage interviews and recruitment workflow
- Lodge a complaint with your data protection authority
Requirements
- Qualified candidates must permanently reside in the UK. This is a fully remote position for those residing in the UK.
- Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.
- experience selling into SME and Enterprise level accounts.
- Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
- Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
- experience within software or tech sales (with a focus on upselling and expansion)
- Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise •
- Experience working with and selling to Enterprise organisations, C-level Executives, IT and Cyber Security Executives
- Unrivaled sense of autonomy, ownership, and dedication to helping customers realise their intended value
- Aptitude for learning software; strong with business applications
- Working knowledge of Salesforce.com
- Undergraduate degree preferred (BA/BS) •
- Experience working in IAM industry is a plus
- Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
Experience
- Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Requirements 2+ years of
Contact
- Learn why Keeper is trusted by leading organisations to defend against modern adversaries at KeeperSecurity.com . About the Role
Additional details
- Keeper is hiring a driven, bilingual Associate Account Manager (German speaking) to join a high producing team within our global B2B sales division.
- Keeper’s cybersecurity software is trusted by millions of people and thousands of organisations, globally.
- Keeper is published in 23 languages and is sold in over 150 countries.
- Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!
- Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organisations and millions of people in over 150 countries.
- Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment.
- Recognised for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access.
- Join an elite group of proven performers and highly successful Associate Account Manager professionals. Our team is full of seasoned technologists, with
- They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts.
- As an Associate Account Manager, you will work with an established client base within the public sector, concentrating on state, local, and higher education and be responsible for growing revenue through these accounts using our industry-leading solutions. Responsibilities