other
Posted Mar 19, 2024LATAM/Americas EDI Solutions Architect- Implementation
at Pipe17
Remote
You are nearing today's limit. Upgrade for unlimited access.
Responsibilities
- Collaborate with cross-functional teams including Sales, Product, and Development to ensure seamless onboarding and integration of customer EDI requirements.
- Develop and maintain strong relationships with customers, understanding their business needs and providing strategic guidance to maximize the value of Pipe17's solutions.
- Manage project timelines, deliverables, and resources to ensure successful and timely onboarding of customers.
Requirements
- We also embrace AI as a force multiplier .
- We believe great operators don’t compete with AI - they partner with it.
- We use AI to move faster, think deeper, and remove friction from our work, while still applying human juådgåment, creativity, and context where it matters most.
- Thoughtful use of AI is part of how we scale ourselves and our impact.
- This role requires a strong understanding of EDI processes, strong project management and multi-tasking skills, and a passion for driving customer success.
- AI fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast.
- You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.
- Provide training and support to customers on the use of Pipe17's platform, focusing on EDI and including troubleshooting and resolving technical issues as needed.
- Bachelor's degree in Business Administration, Information Technology, or related field.
- experience in customer success and/or project management, with significant
- experience in the e-commerce industry.
- Solid understanding of Electronic Data Interchange (EDI) processes and standards, with
- experience in onboarding and managing EDI implementations.
- Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
- Excellent communication and interpersonal skills, with the ability to build rapport and credibility with customers and internal stakeholders.
- Proven ability to problem-solve and troubleshoot technical issues, with a customer-centric approach to delivering solutions. •