product
Posted 4 hours agoStaff Product Manager (Evals)
at Workato
Palo Alto, United StatesOn-site
Responsibilities
- Define and own the evaluation framework for Workato's internal AI agent features, driving adoption across teams starting with Agent Studio •
- Build the customer-facing evaluation
- Establish metrics for what "good" looks like — both for internal agent quality and for customer evaluation adoption •
- Track record of shipping technical products to both internal and external users •
Requirements
- Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
- With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
- We're looking for a Staff Product Manager to own evaluations for AI agents at Workato — both the internal framework that helps our teams ship better AI features, and the customer-facing tools that let builders assess and improve the agents they create. This is a role with a dual mandate.
- Internally, you'll establish how Workato evaluates agent quality, starting with Agent Studio and expanding to other teams shipping AI capabilities.
- Work with ML engineers and platform teams to ground the framework in technical reality while keeping it accessible •
- experience writing evaluations for AI/ML systems (agents, LLMs, or similar) •
- Experience driving adoption of frameworks or practices across engineering teams •
- Bachelor's degree or equivalent experience •
- Internal influence skills. You've driven adoption of frameworks, practices, or tools across teams. You can be a credible partner to ML engineers while advocating for what internal teams actually need. • Greenfield comfort.
- Experience with agent architectures, RAG systems, or LLM application development •
- Background in ML engineering, solutions architecture, or technical program management before PM •
- Familiarity with evaluation frameworks (e.g., human eval pipelines, automated benchmarks, red-teaming) (REQ ID: 2538)
Experience
- 7+ years in Product Management • Hands-on
Contact
- To learn more, visit www.workato.com Why join us?
Additional details
- A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
- Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles .
- We are driven by innovation and looking for team players who want to actively build our company.
- But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of
- benefits they can enjoy inside and outside of their work lives.
- If this sounds right up your alley, please submit an application. We look forward to getting to know you!
- Business Insider named us an “enterprise startup to bet your career on” •
- Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world •
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America •
- Quartz ranked us the #1 best company for remote workers Responsibilities