Associate Solution Consultant, Post-Sales (Channel)

New York, United StatesHybrid

Responsibilities

- Support onboarding and implementation efforts for channel partners and their customers, ensuring a smooth transition from sales to post-sales - Act as a technical resource for partner-facing teams, helping them understand product capabilities, integration approaches, and best practices - Design and deliver training sessions for partner customer support and technical teams, enabling them to confidently support their end customers - Develop and maintain partner enablement materials (e.g.,

experience during early adoption. This role is ideal for someone with strong technical aptitude,
experience working with customers or partners, and a desire to grow into a more strategic Solution Consulting role in a collaborative, fast-paced environment.
Qualifications: - Bachelor’s degree in a relevant field or equivalent practical experience - ~2–5 years of
experience in a customer-facing, technical role (e.g., Technical Account Manager, Implementation Consultant, Support Engineer, or similar) -
Experience working with APIs, data analysis, or technical integrations (basic familiarity is sufficient; depth will be developed in-role) - Strong problem-solving skills and ability to communicate technical concepts clearly to non-technical audiences - Comfortable working cross-functionally and supporting multiple stakeholders, including external partners - Familiarity with tools or concepts such as REST APIs, SQL, or data analysis is helpful but not required - Excited by the challenges of a fast-paced,
Experience supporting SaaS implementations or onboarding processes -
Experience working with partners, resellers, or indirect customer models - Familiarity with basic analytics or performance measurement Additional Details: - This is a potential hybrid role with up to ~20–30% travel as needed Socure is an equal opportunity employer that values diversity in all its forms within our company.

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