Global Sales Execution & Forecasting Global CRO Operating Cadence: Own the design and execution of the global operating cadence, establishing a consistent rhythm of the business through structured health assessments, performance reviews, and targeted remediation actions.
Implement rigorous "inspection" cadences to identify risks and opportunities early in the sales cycle.
Own the field sales processes, practices and workflows that cross-functionally deliver successful sales outcomes.
Ensure regional teams are following global pricing and packaging standards, especially regarding new consumption-based pricing models.
Create a culture of customer obsession, with trust, teamwork, and accountability.
Requirements
Sprinklr is the definitive, AI-native platform for Unified Customer
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.
The leader is the primary engine for regional execution and operational discipline and ensures that the global GTM strategy is translated into consistent, high-performance activity and execution across the Americas, EMEA, and APJI. Core
Leadership & Organizational Maturity Global Team Leadership: Directly manage and mentor regional operations leaders in the Americas, EMEA, and APJI, fostering a culture of excellence and making RevOps a "career destination." Change Agency: Serve as a lead change agent, modeling the use of new AI-guided tools and processes in daily work to encourage field adoption.
Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.
Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM.
Benefits
Strategic Planning & Compensation Interlock Compensation Feedback Loop: Partner with the Strategy & Planning team to ensure Sales Compensation plans are effectively driving the desired behaviors in the field.
Net NARR Growth: Achieving regional and global targets for new and renewal revenue.
Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve.
We offer you and your family voluntary healthcare coverage in countries where applicable.
We believe it is important to take time off – it is essential for your mental and physical wellbeing.
We provide Sprinklrites with paid time off to recharge and spend time with loved ones.
JOB REQ COMPENSATION RANGE $215,000 - $358,000 The base salary range for this role is shown above.
At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location.
Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based
benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health
benefits including medical, dental, vision, and prescription drug coverage.
Additional details
Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
Job Description The VP of Global Field Operations reports into the SVP of Revenue Operations in a $1B SaaS business.
Forecast Management: Own the global weekly, monthly, and quarterly sales forecasting process, ensuring high accuracy and transparency across all geographic regions (Americas, EMEA, APJI).
Pipeline Health: Establish and monitor global standards for pipeline creation, coverage, and conversion.
AOP Alignment: Drive regional adherence to the Annual Operating Plan (AOP), ensuring that bookings targets are met within the defined Sales/GTM cost envelope. 2.
Operationalizing the "Pod" Model & Productivity Pod Scaling: Lead the field implementation of the "Pod" structure, ensuring efficient ratios between quota carriers and non-quota carriers (Sales, Services, and Renewals).
Performance Management: Implement active performance management frameworks at the field level, using data to drive accountability and identify top-tier vs. underperforming units.
AE Productivity: Directly monitor and improve "Productivity per AE" by identifying and removing friction in the localized sales process. 3.
Methodology Consistency: Standardize sales methodologies (e.g., MEDDPICC, Value Selling) across global theaters to ensure a common language and predictable outcomes. 4.
Provide real-time feedback on the efficacy of incentives.