Deal Desk Manager

United StatesHybrid

Responsibilities

Sales Efficiency & Process Excellence - Champion best practices that make the sales motion faster and more consistent across regions. - Support discounting metrics and processes that give leadership better visibility into deal quality and commercial consistency. - Identify patterns across the deal pipeline and bring forward recommendations for process improvements or policy updates.

WHAT YOU’LL BE DOING Deal Structuring & Quoting - Be the go-to expert on Kong’s products, pricing models, and packaging options, providing accurate and strategic quoting support to the sales team. - Partner with sales to find creative paths that satisfy customer needs without undermining deal economics for Kong. - As needed, work directly with customers and sales to align on deal structure and commercial terms - you’re comfortable owning that conversation.
experience in a Deal Desk, Revenue Operations, Sales Operations, or similar commercial role at a B2B SaaS or enterprise software company. - Hands-on
experience structuring complex deals—including multi-product, multi-year, or non-standard commercial arrangements. - Prior exposure to working directly with enterprise customers on commercial negotiations or contract language. - Familiarity with subscription, consumption-based, and hybrid pricing models; understanding of how each affects deal structure and revenue recognition.
About Kong: Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era.
Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models.