Senior Credit & Collections Analyst

San Francisco, United StatesOn-site

Responsibilities

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
The ideal candidate is hands-on, detail-oriented, and energized by the chance to bring AI and automation into a finance function.
Identify and implement automation and AI opportunities across the AR stack
experience in AR / Collections in a SaaS or high-growth environment
Strong understanding of Quote-to-Cash processes and hands-on
experience with NetSuite, Stripe, Tesorio, or similar tools
experience improving collections performance and driving cash flow outcomes and
experience supporting month-end / quarter-end close
Strong analytical skills with proficiency in Excel and data analysis
Ability to operate independently and prioritize effectively in a fast-paced environment While not required, it’s an added plus if you also have:
Experience managing or mentoring offshore resources and implementing or optimizing AR tools and automation
Additionally, if hired you will be required to attend in person onboarding.

This is a high-impact role with ownership over collections strategy, cross-functional collaboration, and process improvement initiatives across our >$1B annual collections book.
Sales tax, billing operations, or revenue recognition exposure At Figma, one of our values is Grow as you go.
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual
For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales
Figma’s compensation and
Hourly Base Pay Range: $50.50 — $73.60 USD

If you require accommodation, please reach out to accommodations-ext@figma.com .

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.
If you're excited to shape the future of design and collaboration, join us!
Figma is looking for a Senior Credit & Collections Analyst to join our Accounting team.
You'll partner closely with Revenue, Sales, Finance, and an offshore collections team to drive cash flow outcomes and support a clean monthly close.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
Own end-to-end collections operations for an assigned book of business: aging management, dunning, dispute resolution, and escalation strategy
Partner with Revenue, Sales, CS, and Finance to resolve billing and payment issues
Support month-end and quarter-end close, ensuring AR-related activities land accurately and on time
Direct and mentor offshore collectors — set priorities, QA work, run cadence
Manage and improve cash application, refund, and write-off processes