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Posted May 19Associate Solution Architect, Professional Services
at Contentful
New York, United StatesHybrid
Responsibilities
- Create and deliver technical enablement on product platform features to customers, as well as provide consultative advice & recommendations on specific implementation use cases.
- Identify and propose solution designs for complex business problems based on customer discovery, leveraging support and guidance from senior team members as needed.
- Create prototypes or code examples to facilitate customer onboarding and to support projects.
- Support engagement managers on quoting and scoping of SOWs.
Requirements
- This includes leading technical and editorial training, facilitating collaborative workshops, leading public office hours with Customers and Solution Partners, and guiding teams through basic architecture definition and design.
- Your first-hand knowledge of how organizations use our platform will provide real-world context to our Product Management and Engineering teams, influencing product direction and ensuring we build with customer needs in mind. What to expect?
- Maintain a foundational understanding of Contentful-related technologies and stay up to date with industry trends.
- Partner with Sales, Customer Success Managers, and Solution Engineers to ensure a successful customer experience with Contentful.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Well-organized, with the ability to manage multiple concurrent projects, meet deadlines, and thrive in a fast-paced environment. •
- Experience working with modern API-first, content management systems (such as Contentful, Contentstack, Sanity); exposure or awareness of legacy CMSs (such as Drupal, AEM, Sitecore) is a plus.
- Foundational understanding of composable/MACH principles, headless CMS architecture, and best practices for building content-driven applications, with a willingness to deepen expertise on the job.
- experience with a modern front-end framework and/or Node.js; familiarity with other programming languages (such as Java, Python, .NET, PHP) is a plus. Some hands-on
- experience with modern web technologies, such as React/Next.js or similar front-end frameworks, and working with REST and/or GraphQL APIs.
- Familiarity with common web rendering approaches (server-side, client-side, static site generation) and modern frameworks (such as Next.js, Nuxt.js, Remix, Astro), or a strong interest in learning them. •
- JD/technology), for example.
- By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide.
Benefits
- Full-time employees receive Stock Options for the opportunity to share in the success of our company.
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days.
- Company paid parental leave to care for and focus on your growing family.
- Use your personal annual education budget to improve your skills and grow in your career.
- An annual wellbeing stipend to care for your physical, financial, or emotional health.
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
- This position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
- New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role.
- Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
- This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards, where applicable, in accordance with the terms of Contentful’s variable compensation plans.
- OTE (includes base+commission): $102,000 — $138,000 USD Who are we?
Contact
- If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
Additional details
- Contentful Solution Architects are trusted advisors to technologists, developers, content creators, and product teams.
- As an Associate Solution Architect, you’ll partner with international customers and digital agencies post-sale—helping visionary brands turn ideas into scalable digital experiences.
- This is a customer-facing consulting role, not a software development position.
- We’re seeking consultants who guide commercial and mid-market customers through implementations and optimization, not engineers focused on hands-on development of production code.
- You’ll provide technical guidance, subject matter expertise, and strategic consultation to ensure projects succeed.
- Occasional travel (up to 25%) may be required for on-site engagements.
- Beyond direct customer impact, you’ll bring back insights that shape Contentful itself.
- Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers.
- Continuously seek, synthesize, and communicate customer product feedback to our Product Management, Engineering, and Marketing teams.
- Continuously improve your professional skills through activities such as training, reading, and seeking mentorship.